We provide on-demand technical IT support services to help your in-house IT team keep your IT running.

Our incident-based IT support packages are designed to be flexible. They provide IT support across a wide range of hardware and software technologies under a single contract. Each package comes with a number of points that you can use for technical IT support services such as planning, training or system development as well as standard incident management.

From 1st line trouble-shooting through to advanced 3rd line IT support, we’ll work with you to resolve even the most complex technical problems.

Technical Expertise

Our team of IT engineers has been looking after a range of IT infrastructures for many years, from the smallest local businesses to largest government departments and this exposes them to a range of technical challenges. All our engineers have multi-vendor skills and are trained to the highest levels. Where advanced 3rd line support is required, our technical specialists are available to resolve complex issues.

One Contract

Because we have technical skills covering a wide range of hardware and software products we can meet all of your IT support needs with a single contract. This means you don’t need to manage multiple contractors and don’t need to get multiple suppliers involved to resolve issues that span more than one technology.

One Phone Call

Our customers value our responsive approach. When they need our help we’re there for them on the end of the phone. With our managed service relationships we also provide priority agreements with full 24/7 cover.