Flexible, On-Demand IT Support That Works with Your Team

Our on-demand technical support services are designed to complement your in-house IT team — giving you the backup you need to keep systems running smoothly.

We offer flexible, incident-based support packages that cover a broad range of hardware and software technologies under a single contract. Each package includes a set number of support points, which you can use as needed — whether for day-to-day incident management, planning, training, or system development.

From first-line troubleshooting to advanced third-line support, our expert team is here to help resolve even the most complex technical challenges, quickly and efficiently.

Technical Expertise

Our team of IT engineers has been looking after a range of IT infrastructures for many years, from the smallest local businesses to largest government departments and this exposes them to a range of technical challenges. All our engineers have multi-vendor skills and are trained to the highest levels. Where advanced 3rd line support is required, our technical specialists are available to resolve complex issues.

One Contract

Because we have technical skills covering a wide range of hardware and software products we can meet all of your IT support needs with a single contract. This means you don’t need to manage multiple contractors and don’t need to get multiple suppliers involved to resolve issues that span more than one technology.

One Phone Call

Our customers value our responsive approach. When they need our help we’re there for them on the end of the phone. With our managed service relationships we also provide priority agreements with full 24/7 cover.